Posts categorized “announcements”.

ClearContext 5.1 Combines Email, Task and Project Management Inside Outlook Inbox

This week we’re very excited to release the next major evolution of ClearContext.  We’ve always been focused on helping people take control of their inbox with simple and powerful email management tools.  With ClearContext v5.1, we’ve built on that to make it just as easy to stay on top of all your tasks and projects too.

What’s new in 5.1?

In ClearContext Pro v5.1, the ClearContext Dashboard window has been replaced with a sidebar inside the Outlook inbox that brings many task and project features to the forefront of the product.  For more extensive task management, we’ve also added a powerful Task Organizer to review and edit tasks in bulk.  Here’s a quick overview of the new Sidebar and Task Organizer functionality:

user_guide_dashboardClearContext Sidebar – Dashboard

  • View the status of projects due now, active projects, or find any project
  • Pin your most important projects for quick access to them
  • Easily edit or create new tasks right in the sidebar
  • View tasks filtered by date/category/priority/etc

ClearContext Sidebar – Project Tabs

  • Jump to the associated email folder for any project
  • Add free-form notes (for call logs, reminders, etc) to projects
  • View and create/edit project tasks
  • View associated files and contacts
  • Easily move/rename projects

Task Organizer

  • Launch from menu/toolbar or sidebar Manage Tasks buttons
  • Change due dates on tasks in bulk
  • Manage and view tasks by project, category, priority, etc
  • Review completed or pending tasks
  • When the ClearContext sidebar is closed, a Task Reminder window will pop up when you have several overdue tasks.

Here’s a clip of the new features in action:

We look forward to hearing your feedback on all of the new functionality so we can continue to make it even better for you!

Download and install Outlook add-in to organize email and manage inboxRegistered v5 customers can download v5.1 here.

New customers can purchase v5 here.  Registered ClearContext Pro v4 users can purchase an upgrade to v5 here.  Purchase now and you’ll also receive a free upgrade to our upcoming v5.2 release focused on comprehensive automated filing to process your newsletters, notifications, and other bulk email, plus even more task and project management features!

Start 2010 Right With ClearContext

Our previous blog post was about the backlog of messages many of us start off with in the new year.  Well, we’re here to help with that! We’d like to see everyone to start the new year by letting the new ClearContext v5 help them take control of their inbox.  And we’d love for you to help us spread the word!

Through the end of January, we’re giving away a ClearContext Pro license every day.  There are multiple ways to enter the drawing, such as following us on twitter or facebook, or tweeting about ClearContext.  And we appreciate everyone who has already supported us – you are all eligible as well!  In addition to licenses to new users, we’re also giving away upgrades, ClearContext Connect subscriptions, and other prizes to people who are already ClearContext users!  Click here for more details on how to participate.

Thanks so much for your support and helping us spread the word about ClearContext to all of your friends and colleagues who could use a little help getting their inbox under control!

ClearContext v5.0 Released to Production!

selector_mail_files_smallWe are pleased to announce that ClearContext v5 has been released to production!

ClearContext v5 is about making the things you do in email simpler, faster, and smarter.  You’ll fly through your email and project management thanks to advancements including:

  • Smart one-click filing and suggestions to file messages and create projects faster than ever before
  • A new prioritization system that highlights email from known senders and VIPs using categories, flags, or color-coded views
  • Support for simultaneous multiple computer operation
  • Preliminary support for Outlook 2010 beta users (x86 only – Office 2010 64 bit support pending)
  • Improved high-performance, high-reliability infrastructure
  • And of course all of ClearContext’s powerful task, schedule, and project dashboard capabilities!

Read more about v5 here.  We’ll have new videos and tutorials for v5 coming soon!

New customers can purchase v5 here.  Registered ClearContext Pro users can purchase an upgrade to v5 for here.  Purchase now and you’ll also receive free upgrades to these upcoming releases:

  • v5.1 – improved project management and dashboard capabilities, with a new flexible project dashboard UI integrated even more tightly into Outlook
  • v5.2 – comprehensive automated filing to process your newsletters, notifications, and other bulk email with express setup and reporting capabilities

Download ClearContext v5 today to get more done in Outlook than ever before!

ClearContext v5.0 Release Candidate Available

selector_mail_files_smallThe release candidate for ClearContext v5.0 is now available for download here.  For more info about changes and new features in v5, see this post.  We’ve addressed much of the beta feedback; updates have been posted in the beta forum.

Our official 5.0 production release will follow shortly, including updated user guide and other documentation and information on upgrading.   We’ll be making more in-depth posts about 5.0 features in the coming weeks, as well as letting you know about the new features planned for the 5.1 and 5.2 releases.  Stay tuned to the blog for all the latest info! 

ClearContext Connect Members: Installing v5 will start a 30-day v5 Professional trial.  You will be emailed your v5 Pro license shortly.

ClearContext v5 Beta – What’s New?

ClearContext v5 is currently in beta testing, with final release coming soon.  This release makes ClearContext’s email management features faster, more automated, and more intuitive so it’s even easier for users to stay in control of their inbox. Here are some of the key differences you’ll find between ClearContext v4 and v5.0.


image One of the biggest changes in v5 is an intelligent one-click filing system and project selector.  The File Msg button on the toolbar now displays either the name of the project folder assigned to this conversation or a smart one-click filing suggestion (indicated by a question mark image ) for new conversation threads.  Open the project selector ( image ) for additional filing suggestions or to quickly search for any folder across all your mail files.

Views and Prioritization

image In place of ClearContext’s old inbox views, v5 uses categories to indicate important messages.  ClearContext marks messages from your important contacts as “CC-VIP” and messages in threads you’ve participated in or from contacts you know as “CC-OK.”  Customize category name and color in options or configure ClearContext to mark important messages with flags or Outlook priority.  This lets you quickly scan and identify your most important messages. We’ve also provided three optional color-coded views using these priority indicator categories.

More Supported Configurations

image Many of our customers run Outlook on multiple PCs.  ClearContext v5 includes support to run ClearContext on each of those machines, keeping track of filing and prioritization information across them all.  v5 also provides preliminary support for Outlook 2010 (Technical Preview – x86 only).  Additionally, ClearContext v5 now provides filing support to unlimited Outlook mail files.

Features Not Included in v5.0

A few v4 features no longer exist in v5.0.  FolderContext has been removed, as most pro users prefer to use Project Dashboards to view that information.  FolderContext will be redesigned for the v5.1 release.  Alerts and custom Notification Managers have also been removed in v5.0.  Those two features will be redesigned for v5.2.

More to Come

v5.0 is just the beginning of the next generation of ClearContext.  Our v5.0 release focuses on streamlining inbox management.  Version 5.1 is dedicated to improving project management and dashboard capabilities.  And 5.2 will focus on improvements to AutoAssign and related features.  See our blog for the v5 product roadmap.

We hope the new features in ClearContext v5 make it an even more useful and seamless part of improving your Outlook and email experience.  To preview v5, download the beta test version here.  Post all feedback and issues in the beta section of our User Forums.

All v4 purchases made after August 1, 2009 and all ClearContext Connect subscribers will receive a complimentary upgrade to v5.  This upgrade is available for all ClearContext customers, including the TWC/MYN powered edition of ClearContext Pro.

ClearContext v5: Streamlined & Smarter

We’re making ClearContext simpler, faster and smarter.  Previously we discussed v5 single-click filing and message prioritization.  Here are a few other near term changes coming in v5.0.

Smarter Threading

A frequent feature request is to improve the accuracy of message conversation threading.  In v4 and earlier, ClearContext uses subject name to link messages together.  In v5 ClearContext will use Outlook’s conversation ID (when available) for threading.  For those of you on mail servers that utilize this ID, the result will be smarter, more accurate conversation threading.  Subject-based threading will be used in cases where the ID is not available, most notably when receiving mail from some webmail services outside of Exchange.

image Multiple Mail File Support

In v5 we are removing the filing limitation of one primary and one secondary mail file.  ClearContext will recognize all of your open mail files, allowing filing to all open PSTs.

Office 2010

Office 2010 support will include full ribbon functionality in the explorer (Inbox) and adaptation of custom UI elements (Dashboard, Scorecard, etc.).  A test version with Office 2010 32bit support will be available in Q4.  We plan to implement 64bit support in a future release, timing TBD.

Streamlined Features

We are removing some features in v5 to simplify the interface, improve performance and focus on our core capabilities.  In particular:

  • FolderContext will no longer appear in each folder.  This information will still be available via Project Dashboards.
  • Conversation Priority will no longer be supported.  Messages will still be automatically prioritized as they are received, but we will no longer support marking individual threads as important.
  • Alerts will be removed in v5.0.  Pending feedback, we may bring this feature back in another form for a future 5.x release.

Improved Infrastructure\Performance

Many of the changes we have previously discussed result in improved performance.  In particular, startup is faster, folders open more quickly, and message conflicts are minimized.  With this improved infrastructure, the product will better support multiple machine use and mobile device access and we will be on track to expand beyond Exchange and POP support in future ClearContext releases.


The changes we have discussed so far are all in our initial v5.0 release.  Future v5.x releases will include an overhaul of the project management features in the Dashboard, improved statistics and measurement and much more.  Keep an eye on the blog for future detail.

All v4 purchases made after August 1, 2009 and all ClearContext Connect subscribers will receive a complimentary upgrade to v5.  If you haven’t already signed up for the v5 beta, send an email to beta at clearcontext dot com.  The beta schedule isn’t finalized yet, but we will let you know when a download is available.

ClearContext Email Statistics: Percentiles, Sharing & Groups

We have rolled out a few new features in ClearContext Online over the last few weeks – Percentiles, Sharing and new Groups.


Want to see how your email usage compares with the rest of the ClearContext community?  Percentiles have been added to your home and group pages, giving a clearer context for average received, average sent, and response time.  Check out my user page to see this feature in action.  While there, compare your stats to mine.


image Sharing

Quickly share your individual stats with others via email, facebook or twitter.  Share from the upper right hand corner of your home page in ClearContext Online.  If you haven’t previously logged in, click Compare Your Stats Online from the Scorecard in Outlook.  See more information on getting started with ClearContext Online.


image New Groups

We have added several new corporate groups to ClearContext Online.  Follow instructions here to join new ClearContext Online groups.  If you don’t see the group that you want, send us a note at support at clearcontext dot com.

ClearContext Wins a “Basey”!

As part of the Information Overload Awareness Day Inaugural Event, ClearContext was presented with a Basex Excellence Award; recognizing “companies with industry-leading products or services that focus on the problem of Information Overload.”  From the press release:

“’These companies and offerings exemplify the types of products breaking new ground in the fight against Information Overload,’ said Jonathan B. Spira, Basex' CEO and Chief Analyst, who will present the awards.”

We received the award for providing innovative tools that control the Inbox, aggregate project information and reduce information overload.  Other recipients include Microsoft, Nordic River, Xerox and Xobni.

It is extremely rewarding to see our hard work recognized!


image Our next major release, ClearContext v5, will be about making the email management features our users have come to depend faster, more automated, and more intuitive.  We've made many incremental improvements to ClearContext for Outlook over the past year, as well as some major additions like our statistics and effectiveness components.  But we've also been working hard on the next major version of ClearContext for Outlook, and we're excited to share our plans with you. 

Our development efforts are concentrated on four areas:

  • Infrastructure & Performance
  • Message Filing & Organization
  • Project Management & Dashboards
  • Statistics & Effectiveness Measurement

Please note that we are still early in the release cycle, so a number of these details are likely to change.  We're very interested in hearing feedback about which features are most critical for you.

image Infrastructure & Performance

We’ve re-architected the ClearContext infrastructure to be more flexible with lower overhead.  This will provide a number of key benefits including:

  • Improved performance
  • Compatibility with more mail configurations
  • Support for the upcoming Outlook 2010 release

image Message Filing & Organization

Inbox management is a critical part of everyone’s day.  ClearContext v5 will make filing and organization smarter and more automated.  Key improvements include:

  • Smarter topic assignment and filing
  • Flexible topic management
  • Simplified message prioritization
  • Additional automated message filing

image Project Management & Dashboards

ClearContext v5 project management functionality will include a much stronger focus on tasks and actions, and make project dashboards much more flexible:

  • Improved summary information on projects and actions
  • Flexible project creation and organization
  • Integration of additional information
  • Additional task management and prioritization
  • Project archiving and reporting
  • Improved search and filtering

image Statistics & Effectiveness Measurement

Our initial release of statistics and effectiveness measurement focuses very heavily on email – volumes, response times, and performance.  We’re continuing to gather feedback on the data you find most useful in understanding your email activity, as well as continuing to refine the ways we measure your email management effectiveness.  If you haven’t already, please visit ClearContext Online and let us know what you would like to see there.

In addition to email, ClearContext v5 will expand elements of the statistics and effectiveness modules into areas such as tasks, appointments, and project-focused measurement.

image Next steps and beta

In order to deploy these features and enhancements as quickly as possible, we are organizing the v5 release into several stages. The initial ClearContext 5.0 release will focus on the infrastructure and filing/organization features. Additional 5.x releases will focus on the project management and statistics areas.

We haven’t finalized release dates and beta schedule yet.  Stay tuned to the blog for more details.  If you’re interested in being on the beta list, please send an email to beta at clearcontext dot com.  Thanks for your interest!

ClearContext v4.6.6 Update

image v4.6.6 is available for download and addresses the following:

  • Enhanced inbox count reporting
  • Streamlined stats upload to ClearContext Online
  • Changed the Compare your stats online button in the Scorecard
  • Added ENC as a valid conversation prefix (Portuguese)

This update is complimentary for all registered v4 Pro and v4 TWC customers.

Download: Personal & Pro  |  TWC