ClearContext Corporate Blog

Lifehacker has posted a list of email innovations they would like to see become commonplace in email applications.  Between the items listed and wishes in the comments of the post, it looks like ClearContext has pretty much got Outlook users covered.  Let’s take a closer look.

From the post:

Snooze This Message

   

Sometimes you just don’t need to deal with an email message this very second, but you don’t want it cluttering up your inbox or lost in a folder somewhere. Adding a "Snooze button" to your inbox could solve the problem: You hit "Snooze" on a message and it disappears from view—until a day later, when it reappears again, unread and in your inbox, ready for processing.

ClearContext’s Defer feature pulls a message out of the Inbox until you have time to deal with it.

Faceted Search/Related Messages

   

Your email inbox and sent mail archive is basically a huge personal database of communication over time, and smart search can help you slice and dice it by topic and sender.

ClearContext Pro and Personal have been showing message threads grouped together in the Inbox since v1 of the product.  In addition, the ClearContext RelatedView displays all messages, tasks and appointments in the current conversation as an integrated window within each item, giving a clear context for the current message you are working with.

From the post’s comments:

Notify me if no reply in X days.

   

Am I the only one who sees a need for this? How many times have you sent an e-mail that requires a reply and the jerk…I mean colleague…at the other end ignores it? Better yet if you could send an automated nag after a given period of time.

Use ClearContext Pro’s follow-up feature to notify you if you don’t receive a timely reply from an important email.

MUTE THREAD.

   

I get so much traffic at work from threads that I don’t need to see. When it first becomes irrelevant, I would like to be able to click a button and mute the thread, whereby all further messages in that thread go straight to a folder without cluttering my inbox.

Yep, got that too.  Unsubscribe – available in both Pro and Personal.

ClearContext also adds message prioritization, automatic filing, and advanced attachment viewing and management.  What else would you like to see?  Reply to All protection?  Attachment alerts?  Send your ideas to info at clearcontext dot com.

Inc Magazine has named ClearContext “Best for Organizing Outlook Chaos” in their article E-mail’s Little Helpers:

   

“What’s cool: It scans your inbox and automatically color-codes all tasks, appointments, and e-mails according to the subject matter and how frequently you correspond with the sender. That typically means everything in Outlook having to do with a key client shows up in red, while spam is shaded gray. ClearContext reminds you to follow up on unanswered e-mails from important contacts. In the pro version, you can schedule a meeting from within an e-mail — a function sorely lacking in Microsoft’s original.”

Also, CEO Deva Hazarika was quoted in this morning’s L.A. Times article You’ve got too much e-mail.

Deva is quoted in an article on the USA Today technology blog about next week’s IORG conference:

   

“The biggest impact, by far, is on business e-mail users," says Deva Hazarika, vice president of IORG and CEO of ClearContext, a maker of organizing software for Microsoft Outlook.

   

"Quite simply, the volume of e-mail people are getting is increasing and is more time consuming," Hazarika says. "On average, over the last few years it has doubled, to 100 to 200, a day. And the content of each mail has evolved from a simple note to a project-oriented task that requires a detailed response."

Last month NPR spent an entire week talking about email overload:

“E-mail. It was supposed to make communication easier, maybe even make life more manageable. The benefits are obvious — speed, global reach, mobility. But many people feel burdened rather than liberated. NPR looks at the e-mail assault and how to fight back.”

Segments include family spam, overload, no-email fridays and email security (among others).  Definitely worth checking out.

The E-Mail Age : NPR

Kelly Forrister has a great tip on the Simply GTD Blogs:

“Feel like you’ve gone numb to the Reminder windows that pop up on your Calendar? (Hint: answer yes if you find yourself clicking snooze or dismiss most of the time when you see that window.) Don’t feel bad. Most programs are built to help you to go numb to those Reminder because they set them on everything that is timed.

I’m not saying don’t use reminders–just use them sparingly so that when they go off, they actually mean something.“

She describes in detail how to disable reminders by default in Outlook and other tools.  Excellent advice if you haven’t already done it.

Nathan Zeldes has posted the results from two of Intel’s productivity pilot programs.  It looks like “Quiet Time” was more well received than “No Email Day”.  Read for more detail.

Over at Macworld.com, Joe Kissell recommends getting control of your Inbox by following a three step process; volume reduction, filing and message processing.  Though I’m not a big fan of Joe’s simplified filing system, it’s a good read regardless of which email client you use.

Additional reading – take a look at post Intelligently Empty Your Inbox if you are serious about getting your Inbox under control.

Clive Thompson, who I’ve mentioned before, published an article in the most recent edition of Wired on using artificial intelligence to make email clients smarter.  In How Email Bots Can Deal With Your Overstuffed Inbox, Clive mentions ClearContext alongside Xobni:

“Another of my favorites is ClearContext, which identifies your most valued contacts — people you reply to quickly and frequently — and flags their incoming messages. It also endows you with superpowered sorting. If a work-related thread goes off the rails — like when colleagues hijack a project discussion to argue about Lost — you can zap it. From that point on, new messages in the thread are filtered out and deleted automatically.”

Merlin Mann from 43 Folders is also mentioned, recommending Inbox Zero as the best way to get a handle on the deluge.  Check out the article for more detail.

UPDATE: I like the print title of this article better – The Great American Timesuck: Give an email bot a shot at your overstuffed inbox.

The New York Times just published an article announcing the launch of the Information Overload Research Group.  This is a group of researchers from universities and corporate research group, CIOs and other people from companies struggling with the problem, and people from companies working on this problem – including our CEO, Deva Hazarika, who writes a bit about the launch on his blog. They are holding their first annual conference in New York in a few weeks.

Deva had the opportunity to sit down with vator.tv’s Bambi Francisco and field some questions about our company and upcoming release:

For more detail, Organizing my messy inbox with ClearContext.