Last month NPR spent an entire week talking about email overload:
“E-mail. It was supposed to make communication easier, maybe even make life more manageable. The benefits are obvious — speed, global reach, mobility. But many people feel burdened rather than liberated. NPR looks at the e-mail assault and how to fight back.”
Segments include family spam, overload, no-email fridays and email security (among others). Definitely worth checking out.