Here are a few recent email management articles to chew on:
Lifehack.org: Unanswered Email Undermines Your Productivity
“What we don’t see clearly is that we do damage to our reputations and to our time management systems when we don’t manage individual habits. A bad habit that becomes a ritual can drag down our productivity, without our knowing it.”
bijansabet.com: Little things to make email better
“1 [of 4 tips] – I’m paying close attention to the number of emails I send out. … The more emails you send, the more you get back.”
Career Realism: 9 Tips for Mastering Email Overload
“Taming email means training the senders to put the burden of quality back on themselves. What’s the best way to train everyone around you to better email habits? You guessed it: You go first. Set the example, be the role model. Demonstrate a policy for a month, and if people like it, ask them to start doing the same.”