One of the first features we put into IMS was the ability to automatically file sent messages to its associated Topic folder. The advantages are obvious – both sides of the email conversation are stored in one place, giving you one central location to look to for all of your correspondence on a given Topic. If you haven’t already done so, turn this feature on via ClearContext > Options > Preferences > Topic Options > Save messages to Topic Folder.
In Outlook 2003 and above, you can create a custom search folder to show all messages sent from you. This essentially duplicates the Sent Items folder functionality so that you have the best of both worlds – the ability to view all messages in Topic folders and the ability to see all your sent messages in one place and sort by sender. To create a custom search folder:
- Right click Search Folders and select New Search Folder…
In the New Search Folder window, select Mail from specific people.- Under Customize Search Folder, select Choose and put your email in the From field.
- Click OK.
- A new Search Folder will be created using your name.
- If you would like to change the name of the Search folder (i.e. "Sent Mail"), right click the folder and select Customize This Search Folder.
The end result: All messages that you have sent, regardless of the folder they are filed in, will be displayed in the Sent Mail search folder.
For more information on Topics and Filing – including some video tutorials – see our User Guide.