I stumbled across a tremendously useful Outlook 2007 feature on Lifehacker last week. Outlook 2007 allows you to identify phrases or texts that you use often in email and essentially create hotkeys for them via a feature called Quick Parts. For example, I am constantly putting links to our tutorials page in email. Using this feature I can now type tu, press F3 and Outlook will substitute http://www.clearcontext.com/tutorial.html. How sweet is that?
Follow directions here to create Quick Parts for commonly used phrases, salutations, URL’s, etc.. The time saved in email response and accuracy will be well worth the effort.