Gabor Cselle has posted an overview of several different approaches researchers have taken to re-designing email, breaking it down into three categories: task driven email, smart email organization structures, and cool features. It’s always interesting to see how other folks are trying to re-envision the way email works.
Along those lines, we have posted a whitepaper that details the design decisions behind our patent pending Outlook email prioritization engine. This was written for our v1 product,
so it doesn’t detail the thought process behind some of our newer features, but you get the idea.
[via Hawk Wings]