On setup, ClearContext analyzes your email history to extract contacts that aren’t in your address book and rank all of your contacts by email volume. (For more detail on our patent pending prioritization process, see ClearContext Design: Contact Analysis and Maintenance).
Email usage patterns change over time, which should, in turn, change the importance of individual contacts. We recommend, after extended use of the product (say, every six months), that you re-run contact analysis to refresh your contact’s rankings. Contact records will retain any priorities you have set manually, but new rankings
will be assigned based on the latest email history to all other contact
records. The contact analysis process can be re-run at any time via Tools > Options > ClearContext > Analyze Contacts.
For more information on leveraging ClearContext to manage your most important contacts, see our User Guide.