Posts categorized “clearcontext”.

ClearContext v6 Beta 1

ClearContext Professional v6 Beta 1 is now available  for our Connect subscribers! We appreciate all the interest in Version 6 and look forward to hearing feedback on the new v6 capabilities and improvements. For information on the the changes in v6, please see our previous post on ClearContext v6 Highlights.

To participate in the beta program a Connect membership and a registration to the ClearContext online forums is required.

Private Connect forums have been created that are visible and accessible only to Connect members. Beta information, downloads and discussion will take place in these private forums. Access to these forums is granted automatically based on a matching email address between a Connect subscription and the email address used to register on the forums. If assistance is needed in enabling the private Connect forums for your user account, please contact us at support at clearcontext.com

ClearContext v6: Highlights

Selector PreviewIn our last post introducing ClearContext v6, we talked about the focus on flexibility and efficiency for this new release. Here is a brief description of some of the enhancements in version 6:

  • Refreshed and streamlined user interface for ClearContext windows and toolbars
  • Inbox and sent mail processing for multiple email accounts. Prioritization and automated actions such as AutoFile will now be supported in multiple mail files.
  • Unicode support to properly handle multi-byte languages
  • Performance improvements for Project selection to support thousands of entries
  • Dynamic creation of ClearContext folders so they do not appear if unused
  • Addition of Google Apps to supported configurations
  • Addition of “Window 8” to supported configuration
  • Other enhancements for multiple mail file support and configuration

In addition to these highlights, ClearContext v6 will also incorporate many other tweaks and enhancements to improve usability or address known issues. Some of these come from our own lists and planning, and many will come from feedback during testing from our Connect members.

As we mentioned previously, access to the v6 beta will be an exclusive benefit for Connect members. If you would like to check your membership status, please visit our Connect Subscription Status page. Also, you should be receiving a special offer in your inbox if you need to subscribe to or renew Connect. If you do not receive this email, please send an email to sales@clearcontext.com and we would be happy to add you to the mailing list.

v5.4 Updates Roundup

With the release of v5.4.5 last week, we are reaching the end of our 5.x release cycle and are now preparing for the v6 launch. Since the initial release of v5.4, we have released a number of minor updates, most of which were fixes to specific issues not impacting most users.

We’ve received inquiries asking about what specific changes have been incorporated into these maintenance releases. As we transition into v6 development, we thought it would be a good time to do a wrap-up of these changes in the v5.4 maintenance releases:

V5.4.5

  • Automatically detect a loss of connection to Public Folders and attempt to restore the connection
  • Use different icons in the Project selector for Public Folders to better distinguish them from local folders
  • More effective deletion of Project suggestions from the Edit Suggestions function

V5.4.4

  • Fix a stability issue when using Word as an editor for composing emails in Outlook 2003
  • Prevent a rare problem of a loss of connection to the suggestion database in Outlook 2010 while running
  • Filter out disabled AutoFile Groups in the AutoFile create rule window
  • Adjust Windows XP Theme detection to prevent UI color mismatches in certain environments
  • Translate Exchange addresses to more readable email addresses when creating Tasks/Appointments from messages
  • Fix crash when contact support button is pressed on severe error dialog before the application is initialized

V5.4.3

  • Fix issue where categories are not saved in task creation from Dashboard when Project to category synchronization is disabled

V5.4.2

  • Fix issue with suggestions database where version was not being incremented

V5.4.1

  • Fix stability issue with loading recurring Appointments from the MessageContext
  • Set defaults for Dashboard in the TWC version
  • Allow selection of !next category in Organizer review

The latest version of ClearContext is always available by downloading from clearcontext.com.

 

Start 2010 Right With ClearContext

Our previous blog post was about the backlog of messages many of us start off with in the new year.  Well, we’re here to help with that! We’d like to see everyone to start the new year by letting the new ClearContext v5 help them take control of their inbox.  And we’d love for you to help us spread the word!

Through the end of January, we’re giving away a ClearContext Pro license every day.  There are multiple ways to enter the drawing, such as following us on twitter or facebook, or tweeting about ClearContext.  And we appreciate everyone who has already supported us – you are all eligible as well!  In addition to licenses to new users, we’re also giving away upgrades, ClearContext Connect subscriptions, and other prizes to people who are already ClearContext users!  Click here for more details on how to participate.

Thanks so much for your support and helping us spread the word about ClearContext to all of your friends and colleagues who could use a little help getting their inbox under control!

Follow ClearContext

We’ve got lots of announcements coming between now and the end of the year.  Keep on top of the latest happenings:

facebook Our Facebook page is up and running.  Become a fan here.

 

http://a1.twimg.com/a/1251845223/images/logo.pngWe’re also on twitter.  Follow here.

 

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Subscribe to our corporate blog for product updates, email tips and more.

Find us on Facebook and Twitter

facebook Our new Facebook page is up and running.  Become a fan here.

http://a1.twimg.com/a/1251845223/images/logo.pngWe’re also on twitter.  Follow here.

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Finally, subscribe to our corporate blog for product updates, email tips and more.

ClearContext v5: Streamlined & Smarter

We’re making ClearContext simpler, faster and smarter.  Previously we discussed v5 single-click filing and message prioritization.  Here are a few other near term changes coming in v5.0.

Smarter Threading

A frequent feature request is to improve the accuracy of message conversation threading.  In v4 and earlier, ClearContext uses subject name to link messages together.  In v5 ClearContext will use Outlook’s conversation ID (when available) for threading.  For those of you on mail servers that utilize this ID, the result will be smarter, more accurate conversation threading.  Subject-based threading will be used in cases where the ID is not available, most notably when receiving mail from some webmail services outside of Exchange.

image Multiple Mail File Support

In v5 we are removing the filing limitation of one primary and one secondary mail file.  ClearContext will recognize all of your open mail files, allowing filing to all open PSTs.

Office 2010

Office 2010 support will include full ribbon functionality in the explorer (Inbox) and adaptation of custom UI elements (Dashboard, Scorecard, etc.).  A test version with Office 2010 32bit support will be available in Q4.  We plan to implement 64bit support in a future release, timing TBD.

Streamlined Features

We are removing some features in v5 to simplify the interface, improve performance and focus on our core capabilities.  In particular:

  • FolderContext will no longer appear in each folder.  This information will still be available via Project Dashboards.
  • Conversation Priority will no longer be supported.  Messages will still be automatically prioritized as they are received, but we will no longer support marking individual threads as important.
  • Alerts will be removed in v5.0.  Pending feedback, we may bring this feature back in another form for a future 5.x release.

Improved Infrastructure\Performance

Many of the changes we have previously discussed result in improved performance.  In particular, startup is faster, folders open more quickly, and message conflicts are minimized.  With this improved infrastructure, the product will better support multiple machine use and mobile device access and we will be on track to expand beyond Exchange and POP support in future ClearContext releases.

v5.x

The changes we have discussed so far are all in our initial v5.0 release.  Future v5.x releases will include an overhaul of the project management features in the Dashboard, improved statistics and measurement and much more.  Keep an eye on the blog for future detail.

All v4 purchases made after August 1, 2009 and all ClearContext Connect subscribers will receive a complimentary upgrade to v5.  If you haven’t already signed up for the v5 beta, send an email to beta at clearcontext dot com.  The beta schedule isn’t finalized yet, but we will let you know when a download is available.

ClearContext v5: SIMPLER, FASTER, SMARTER

image Our next major release, ClearContext v5, will be about making the email management features our users have come to depend faster, more automated, and more intuitive.  We've made many incremental improvements to ClearContext for Outlook over the past year, as well as some major additions like our statistics and effectiveness components.  But we've also been working hard on the next major version of ClearContext for Outlook, and we're excited to share our plans with you. 

Our development efforts are concentrated on four areas:

  • Infrastructure & Performance
  • Message Filing & Organization
  • Project Management & Dashboards
  • Statistics & Effectiveness Measurement

Please note that we are still early in the release cycle, so a number of these details are likely to change.  We're very interested in hearing feedback about which features are most critical for you.

image Infrastructure & Performance

We’ve re-architected the ClearContext infrastructure to be more flexible with lower overhead.  This will provide a number of key benefits including:

  • Improved performance
  • Compatibility with more mail configurations
  • Support for the upcoming Outlook 2010 release

image Message Filing & Organization

Inbox management is a critical part of everyone’s day.  ClearContext v5 will make filing and organization smarter and more automated.  Key improvements include:

  • Smarter topic assignment and filing
  • Flexible topic management
  • Simplified message prioritization
  • Additional automated message filing

image Project Management & Dashboards

ClearContext v5 project management functionality will include a much stronger focus on tasks and actions, and make project dashboards much more flexible:

  • Improved summary information on projects and actions
  • Flexible project creation and organization
  • Integration of additional information
  • Additional task management and prioritization
  • Project archiving and reporting
  • Improved search and filtering

image Statistics & Effectiveness Measurement

Our initial release of statistics and effectiveness measurement focuses very heavily on email – volumes, response times, and performance.  We’re continuing to gather feedback on the data you find most useful in understanding your email activity, as well as continuing to refine the ways we measure your email management effectiveness.  If you haven’t already, please visit ClearContext Online and let us know what you would like to see there.

In addition to email, ClearContext v5 will expand elements of the statistics and effectiveness modules into areas such as tasks, appointments, and project-focused measurement.

image Next steps and beta

In order to deploy these features and enhancements as quickly as possible, we are organizing the v5 release into several stages. The initial ClearContext 5.0 release will focus on the infrastructure and filing/organization features. Additional 5.x releases will focus on the project management and statistics areas.

We haven’t finalized release dates and beta schedule yet.  Stay tuned to the blog for more details.  If you’re interested in being on the beta list, please send an email to beta at clearcontext dot com.  Thanks for your interest!

ClearContext Brings Outlook 2010 Features to Outlook 2003 & 2007 Users

It's been a long wait, but the Office team is finally giving the public a preview of Outlook 2010, slated for release in the first half of next year.  Check out the end of this post to read more about Outlook 2010.

But why wait for 2010 when ClearContext Personal and Pro have Outlook 2003 and 2007 users covered already?  Here’s a breakdown of some of the new Outlook 2010 features and their ClearContext counterparts.

Ignore Thread \ Unsubscribe

Outlook 2010’s new Ignore Thread feature moves all messages in the current conversation to the Deleted Items folder.  Future messages are also automatically removed from the Inbox.  ClearContext’s Unsubscribe performs the same function, plus lets you review the messages later or resubscribe to a conversation.

Conversation View \ MessageContext

RelatedViewThe new default view for Outlook 2010 is a conversation view that groups all related messages together in the Inbox.  ClearContext provides a similar threaded conversation view for the Inbox.  More importantly, the MessageContext window displays the entire conversation for each open message.  In Pro, it also shows any tasks or appointments generated during the course of the current conversation.

Quick Steps

Quick Steps in Outlook 2010 are a way to set up macros for commonly used multi-step functions.  ClearContext filing features provide many common functions without the need to create any macros — including single click filing (message or thread),  automatic message filing when replying (or creating tasks and appointments), and automatic filing based on email history.

Product Roadmap

It's nice to see productivity features like these making their way into Outlook – but at ClearContext we're already working on the next generation of more intuitive, powerful and automated productivity features for email.  Tomorrow we’ll post our full product roadmap, highlighting our continued mission to help email overloaded individuals more effectively prioritize, organize and manage their email and projects within Outlook.

More Info on Outlook 2010

Here’s the official Outlook 2010 preview video:

Here’s Robert Scoble’s longer interview with Chris Bryant, Group Product Manager for the Office 2010 team.

Thanksgiving Email Triage

As we prepare to celebrate the US Thanksgiving holiday, ClearContext would like to thank all of you for the support you have given us throughout the year.  For those of you taking some time off around the holiday, here are some tips for jumping back on top of your email when you return.



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